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Video instructions and help with filling out and completing directv customer service

Instructions and Help about directv customer service

Welcome now that you've ordered DirecTV service you'll get professional installation by a certified technician on the day of your appointment the technician will arrive at your home within a specified timeframe you'll receive a call that your technician is on the way also please make sure an authorized adult over 18 years old is home and that all your TVs are accessible for the optimal DIRECTV video experience your phone and/or internet service should be activated prior to your installation appointment if you're getting additional AT&T services installed your technician will activate them during the appointment just a friendly reminder the actual installation work may extend beyond the appointment window depending on your individual order this typically ranges from two to five hours after the technician arrives to your home if you're installing additional services beyond DIRECTV video service please allow up to eight hours first the technician does an interior and exterior site survey to determine the optimal placement of the DirecTV dish and the routing of the cables the technician then takes into account future tree growth and new construction that may block the dish DirecTV dishes need a clear view to the southern sky for optimal reception then the technician will meet with you to discuss the installation plan and to answer any questions the technician will install the DirecTV Dish route the cables and connect each TV to a DirecTV receiver the DirecTV Dish is typically installed on the side of your house or near the roof line but there are other solutions for special circumstances in order for you to receive the best reception the technician will determine the hardware you'll need for your location based on the programming package you've previously selected some customers may need other customized work which may involve additional fees that the technician will disclose during the installation the technician will verify that all your TVs are receiving your Direct TV programming and show you how to use the remote control for your DirecTV system the technician will also provide you with a Tips & Tricks user guide which illustrates the features of your new DirecTV service finally when the work is completed the technician will clean up any packaging left behind in your home after the technician leaves your home you may receive a customer satisfaction follow up call to help provide us with important feedback now you can start enjoying the best entertainment experience anywhere you

FAQ

How do I contact customer support for Comcast?
Try the website GetHuman.com.Many companies are notoriously chickenshit about providing contact information. They may insist that you can contact them on the web, but I’ve always found the software for making a web complaint to be supremely screwed up. If you try to find contact information by a Google web search, you may find a number, but that number is very often the number of a Internet scam. I had this happen when I was trying to complain about the fact that I could not connect my Arlo cameras to the base station. After searching for half an hour I found a phone number on the web and was then connected to someone with a Bengali accent who offered to help me but it was clear that he was not a representative of the company. He wanted me to type in a series of commands to allow him to access my computer. No!But then I found something very interesting. I had purchased these cameras through Amazon. I discovered that Amazon provides contact information for the company, and I’ve come to believe that this is something that Amazon insists on: If you purchase the product through Amazon, Amazon will give you telephone contact information for the company. . I don’t know whether this is a general policy, but it is always worked for me, no matter what the product.Loving Amazon!In your case, you may get what you need on the GetHuman website. It’s worked for me before. The scuttlebutt is that workers for these giant companies realize the frustrations that consumers have to endure and they leak contact numbers.
How does filling out a customer service survey effect the representative?
This will depend on a lot of factors but generally:good feedback is of course a great morale boost especially if there’s praise for a specific action which was well performed.negative feedback isn’t necessarily a bad blow to a customer service rep. In companies where there’s good staff morale and a positive culture constructive negative feedback is used to help a rep improve at their job. Good managers will also recognise a mean or unkind rant by a customer for what it is and make sure their employee is supported if they should receive something like that.Good managers also know when negative feedback is aimed at the company or product and not the actions of their representative and will corral that feedback appropriately. For example I’m aware that many customers using the feedback tool Hively will have a separate user where feedback related directly to the company product or service will be moved to so that a customer service rep doesn’t have their score unfairly affected by a problem that they didn’t have control over.If you ever feel the need to leave negative feedback just be clear, communicate what went wrong and differentiate between whether it’s the customer service or the product that’s problematic. There’s really no need to be unkind or mean when leaving feedback.Of course if you’re happy it’s always great to give someone some nice, positive feedback - you can really make someone’s day!
Do Asians fill out customer service reviews differently than Caucasians?
The answer is that Asian patients in the US tend to be treated worse than any other type of patient. It is not that Asians are more harsh in giving reviews. Customer service in any industry tends to be more poor towards Asians than any other group. That’s due to deeply-rooted discrimination against Asians. Even other Asians, especially American-born ones, will treat Asians customers or patients worse. Caucasians tend to give the best reviews because they get the best treatment.
How will AT&T’s refusal to refund customers for their bad experience with the DIRECTV NOW service affect the overall customers' trust in the company?
It all depends on 1) how negative the experience was, 2) how many of the overall customer base were affected, and 3) how critical the breach of trust was.You can have minimal impact from incredibly bad and painful experiences if they only impact 1% of the customers. Or you can have mildly inconvenient issues which impact a large group of customers (which is where most companies are).Here’s a few examples.Comcast develops some bad habits in their CS department due to poor training through the cancellation/retention groups. These are very painful, but probably impact more than 1% of the customer base. Plus, for years people have had problems with cable company customer service, so when people start posting the calls on social media they blow up. It struck a nerve with the world.Did it compromise Comcast’s trust factor? Probably. My guess is, not as much as you would expect, largely because cable companies already had a poor reputation in a that respect.A few years ago Toyota has a breakdown in quality with several cars. Gas pedals stick, etc. They ended up doing massive recalls. Did it impact their trust factor? Not very much. The % of customers who experienced an issue was tiny. Toyota quickly got in front of the problem and started fixing things. Most customers never experienced a major issue and now most customers have probably forgotten all about it.With most issues, customers have a relatively short attention span. It really sucks the day the thing happens. But life moves on. Maybe you never forget, but the thousands of other customers who didn’t have any issue, they move right on.
How can I contact DirecTV's customer retention department in the US?
Call 1-800-DIRECTV and say you want to cancel your service.  You will be transferred to a different group called "customer retention" or "save" phone operators.
How do I fill out services tax?
HelloTwo cases here.You want to make service tax payment: Click this link to move the Service tax payment page on ACES site. EASIESTYou need to fill service tax return.Other than the paid software in the market. You can fill it from two utilities.a. St-3 offline utility.b. Online in aces website.Excel utility procedure is here: A separate excel utility is launched by the department for April to June 17 period. You can download utility from here. ACES’s Excel Utility for e-filing of ST-3/ ST-3C (Service Tax Return) for Apr. 2017 to Jun. 2017Going with the excel utility.You need to enable macro when you open excel. Excel asks to enable them when you open this file.Worksheet (Return): You need to fill the information of your company, service tax number, Type of return (Original), Constituion (e.g private limited company) and description of services. Validate the sheet and click next, you will get more tabs in the excel workbook after click next.Worksheet (Payable Services(1)): It includes the services provided, export and tax, taxable services under reverse charge. The sheet calculates the taxes by default after filling the necessary info of outward supplies.Paid-Service: Need to mention the tax paid in cash and by input credit recd. from your supplier of services. Separate figures of ST, KKC and SBC to be provided.Challan-Service: All the challan number and amountCenvat: This sheet comprises your opening cenvat as on 1st April 17 and credit taken and availed. You closing balance of Taxes in your account books should match with the closing balance in this sheet.Hope this answer your queries.Please upvote if this answer your queries. Thanks
How good is DIRECTV's internet service?
To be clear, DirecTV offers internet packages with separate partners, they don’t provide internet services themselves.See: http://www.directv.com/DTVAPP/co...