Tonight a Pinellas County family's quest to save on cable and internet came with some destructive consequences so the Thompson family made a call for action Jorge aqui Callaway after the Installer ended up actually falling through their ceiling Largo resident Bob Thompson switch to DISH Network to save money much better price than my DirecTV so that's why sweet but then the Installer well he ran into trouble so I told him that the duck is over there next thing I know is pieces of the sheetrock are falling on me on my head in my shoulder the dish tech fell through Bob ceiling his legs are dangling there for the next month this retired Air Force captain called dish about paying for repairs to his home make up calling them about the roof everyday the ceiling they put the hole in and I never heard from them box is the only time Dish Network called him was to ask if he wanted the installation completed after hearing his story and seeing pictures of a ceiling I contacted the company's corporate offices so that's when I started hearing from them and so then I sent him the estimates in an email dish told us we were able to contact the customer today and resolve the ceiling work issue to their satisfaction thanks again for reaching out so we could ensure the customer is taken care of they started taking more action so it was really was wonderful it took a few weeks of back and forth but in the end dish paid the 2,200 dollar repair bill Jackie Calloway taking action for you.
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